People 360D Consulting

  In today's globalized economy, businesses are continuously seeking ways to optimize their operations, reduce costs, and innovate. Captive centers, also known as Global In-house Centers (GICs), have emerged as a strategic solution for many multinational corporations (MNCs) to achieve these objectives. India, with its vast talent pool, cost advantages, and rapidly evolving business environment, has become a preferred destination for setting up captive centers. This article explores the significant role that captive centers in India play in global business strategies, focusing on their impact on cost efficiency, innovation, talent acquisition, and overall business transformation. 1. Understanding Captive Centers and Their Evolution Captive centers are subsidiaries of multinational companies established in offshore locations to handle business processes, IT services, research and development, and other critical functions. Initially, these centers were set up primarily to leverage cos